Submarine Adventure

Boat excursion agency in Mogán

4.31912 reviews on Google
Submarine Adventure

Contact Information

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Puerto de Mogán, s/n, 35138 Mogán, Las Palmas

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Opening Hours

Monday10:00–17:10
Tuesday10:00–17:10
Wednesday10:00–17:10
Thursday10:00–17:10
Friday10:00–17:10
Saturday10:00–17:10
Sunday10:00–17:10
Our verdictAnalysis by the HeyMogan team

The overall opinion of "Submarine Adventure" is mixed. Many reviewers praised the experience as enjoyable and highlighted the variety of marine life seen during the tour, with some noting it as a great outing for families. However, there are significant criticisms regarding the organisation and visibility during the dive, with several customers expressing dissatisfaction over delays, poor service, and the overall value for money, feeling that the experience did not meet their expectations.

"Submarine Adventure" in Puerto de Mogán garners mixed opinions from visitors, reflected in its rating of 4.3 out of 5 based on 1,912 reviews. Many guests highlight the thrilling experience of exploring underwater, noting the impressive variety of fish visible during the journey.

Reviewers frequently commend the attentive customer service, which enhances the overall enjoyment of the excursion.

However, not all feedback is positive. Several guests express disappointment regarding visibility during the dive, which affects the overall experience. Additionally, some reviewers mention inadequate waiting times, which can lead to frustration for those eager to embark on the adventure.

A common theme among critical reviews is the perception of poor value for money, with some feeling that the experience did not meet their expectations compared to the price paid.

Overall, "Submarine Adventure" appears to offer an exciting experience for those interested in marine life, yet potential visitors should be aware of the concerns regarding visibility and value expressed by some guests.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the location of Submarine Adventure?

It is located at Puerto de Mogán, s/n, 35138 Mogán, Las Palmas.

What is the rating of Submarine Adventure?

The business has a rating of 4.3 out of 5.

What do customers say about the service?

Many guests highlight the good customer service provided during their visits.

What are the common complaints from visitors?

Common complaints include poor visibility during dives and dissatisfaction with the value for money.

Google Reviews (5)

J

Javier Hernandez

A cool experience. The negative part was a short-haired blonde worker who arrived 15 minutes late, making the 16 people who arrived on time wait. She couldn't even apologize or say good morning.

Translated from Spanish

S

Salvador Alarcos Muñoz

First of all, the excitement of getting on a submarine is quite fun, but here comes the funny part. We booked for 16:20, supposedly the immersion lasted 40 minutes. We sank at 16:35 and we were still setting off, and it wasn't even 17:00 when we were already on our way back to the hotel. During the expedition, you'll see a series of handmade obstacles, very simple and not realistic at all. It feels like a joke, of course, you'll see fish because it's the sea... the feeling of having taken this adventure is like throwing money away. We went as 4 friends and all 4 of us were quite disappointed and unsatisfied with what we expected. If you want to see marine animals, go to an aquarium, do snorkeling or diving. I do not recommend this experience. The languages inside the submarine in Spanish are also not good. From the window, you can barely see anything... I'm criticizing this when I'm Spanish. I expected more...

Translated from Spanish