Farmacia Doñana Patalavaca

Pharmacy in Patalavaca, Mogán

3.319 reviews on Google
Farmacia Doñana Patalavaca

Contact Information

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Av. los Canarios, 25, 35129 Patalavaca, Las Palmas

Opening Hours

Monday9:00–13:30 , 16:00–19:00
Tuesday9:00–13:30 , 16:00–19:00
Wednesday9:00–13:30 , 16:00–19:00
Thursday9:00–13:30 , 16:00–19:00
Friday9:00–13:30 , 16:00–19:00
Saturday10:00–13:00
SundayCerrado
Our verdictAnalysis by the HeyMogan team

The overall opinion of "Farmacia Doñana Patalavaca" is mixed. Positive feedback highlights the professionalism and helpfulness of some staff members, particularly in urgent situations. However, many reviews criticise the pharmacy for poor service, including incorrect medication dispensation, failure to adhere to advertised opening hours, and unavailability of products, leading to significant frustration among customers.

Farmacia Doñana Patalavaca in Mogán has garnered a mixed reception from its customers, with an overall rating of 3.3 out of 5 based on 19 reviews. Many guests express significant dissatisfaction, particularly highlighting issues with customer service.

Several complain about the staff's inattentiveness and the frequency of errors in medication dispensing, which have led to frustrating experiences.

Additionally, customers note that the pharmacy does not consistently adhere to its posted hours, resulting in inconvenience. Despite these criticisms, a few reviews mention positive interactions with the pharmacist, praising her helpfulness and dedication in specific situations.

However, these affirmations are notably fewer compared to the negative feedback regarding service and reliability.

The reviews suggest that while there are moments of commendable service, the overall experience at Farmacia Doñana Patalavaca may leave some customers feeling disappointed due to recurring issues.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What are the pharmacy's operating hours?

Customers have reported inconsistencies in the pharmacy's hours, leading to frustrations.

What is the location of Farmacia Doñana Patalavaca?

It is located at Av. los Canarios, 25, 35129 Patalavaca, Las Palmas.

What is the pharmacy's rating?

The pharmacy has an overall rating of 3.3 out of 5 based on 19 reviews.

Photos

Google Reviews (8)

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Lina Rasio

Terrible service, they gave me a medication that is not for a child under 3 years old, when I went to complain and told her it wasn't the same medication she said it was, but when I saw it on paper it turned out she was wrong, it wasn't the same medicine, she had given the one for adults instead of the children's one. If I had given it to my son and something happened, I would have sent you a message. YOU DON'T PLAY WITH MEDICINES, IF YOU DON'T HAVE IT, DON'T GIVE IT.

Translated from Spanish

S

Saulo Negrin

I am an ONCOLOGICAL patient, I HAVE CANCER AND A DELICATE MEDICATION THAT I HAVE TO LOOK FOR EVERY FEW DAYS WITHOUT FAIL, well this lady REFUSED to dispense it to me asking me “NOT TO ASK HER WHY”, the reason could be that during emergency nights she doesn't want to wait for me at 00:00 because she wants to sleep? I don't know because she hasn't given me explanations, the reason I look for that medication at night is simply because even while being sick I continue to work, I continue with my life, I haven't allowed the illness to stop me and the pain is UNBEARABLE and I only look for a pharmacy close to home that I can go to when I leave work at 23:30, it’s on my way and I take advantage of the night shifts to go look for the medication and she DENIES me the service, of course I have reported it to the pharmacy board but I wanted to make this public because I think it is totally discriminatory and soon I will record for YouTube in a well-known Canarian podcast and I will comment on this situation and mention names and places.

Translated from Spanish