The overall opinion of "Apartamentos vacacionales Delfines de Mogán" is mixed. Positive feedback highlights the good location and satisfactory customer service, particularly in relation to cancellations without charges. However, there are significant criticisms regarding customer service experiences and unexpected charges for damages, which have left some guests feeling dissatisfied with their treatment.
Apartamentos vacacionales Delfines de Mogán has received mixed reviews from guests. Many visitors praise its good location, which is noted for being conveniently situated near the beach and local amenities.
The reviews highlight the excellent customer service provided, particularly in situations involving cancellations, where guests appreciated the staff's responsiveness and help. However, several complaints arise regarding customer service issues, particularly concerning unexpected charges for minor damages, which left some visitors feeling dissatisfied.
This blend of positive and negative feedback suggests that while Delfines de Mogán has strengths in location and supportive service during cancellations, there are areas needing improvement, particularly in transparency regarding fees and overall customer care.
