Apartamento Mogan Playa

House • Capacity for 15 • 10 bedrooms • Min. 1 night

2.82 reviews on Google
Apartamento Mogan Playa

Contact Information

Puerto de Mogán, 35139 Lomo Quiebre, Las Palmas

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Our verdictAnalysis by the HeyMogan team

The overall opinion of "Apartamento Mogan Playa" is generally bad, with multiple guests expressing disappointment. Key positives include the convenient location near the beach and the cleanliness of the apartment. However, frequent criticisms highlight issues such as a lack of promised amenities, poor communication regarding access, and noise from the main road.

Apartamento Mogan Playa has received mixed feedback from guests, with an overall rating of 2.75 out of 5. Reviewers highlight the property's advantageous location, situated conveniently near the beach. Additionally, many mention that the apartments are clean upon arrival.

However, several guests express dissatisfaction with the lack of basic amenities, noting the absence of a hairdryer and coffee maker, which they found disappointing for a self-catering accommodation.

Criticism is directed towards the customer service, with multiple reviews indicating a lack of attention and support from staff. Furthermore, guests have reported frustrations regarding access to the apartment, suggesting that the check-in process could be improved.

Concerns about cleanliness during stays have also been raised, with some visitors stating that the maintenance of the apartments did not meet their expectations. Overall, while the location and cleanliness at check-in are appreciated, the shortcomings in customer service and amenities have left some guests feeling dissatisfied.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the rating of Apartamento Mogan Playa?

The rating is 2.75 out of 5.

How is the location of the property?

Guests mention that the location is good, being close to the beach.

What amenities are lacking according to guests?

Guests report the absence of a hairdryer and coffee maker.

What issues have guests faced regarding customer service?

Several guests complain about the lack of attention and support from the staff.

Photos

Google Reviews (2)

H

Hermann

For this equipment it was...<br>#128578; Close to the sea<br>#128577; The description from Booking does not match the accommodation. There was no hairdryer, no coffee machine, the air conditioning didn't work. It wasn't clean. No sea view. No TV channels in German.

Translated from German

T

Tom

Let down by the apartment...<br>#128578; In the context of what went wrong as per the next section, the apartment itself was ok. Convenient location , a short walk to the beach and the harbour. A bit noisy at night with traffic on the main road out of town. Good kitchen but 3 frying pans that did not work as the hob was an induction hob! The apartment was clean but no servicing was carried out during our stay. And a positive note, the apartment owner and rep have undertaken to refund the extra cost of the night in other apartment ...<br>#128577; Dismal may be too kind a word. We arrived at the premises at the time agreed but we could not gain access nor contact anyone. The phone contact number went straight to an answering machine , completely in Spanish which we could not understand. 2 very helpful young women from a nearby shop tried to help but unfortunately they could not convey the meaning of the message. We could not even be certain we were at the correct address because there