The overall opinion of Servatur Riosol is generally good, with many guests praising the high-quality food, friendly and professional staff, and enjoyable entertainment options. Key positives include the spacious pool with great views and the welcoming atmosphere. However, some criticisms were noted regarding outdated facilities, issues with room comfort, and accessibility challenges, particularly for those with mobility concerns.
Servatur Riosol in Puerto Rico de Gran Canaria has garnered a mixed response from guests, reflected in its average rating of 3.7 out of 5. Many visitors praise the quality of the food, highlighting the variety and taste, particularly at the buffet.
The friendliness and attentiveness of the staff also receive frequent commendation, contributing to a welcoming atmosphere. The hotel's pool area is particularly enjoyed, with guests appreciating its size and cleanliness.
However, reviews do point out significant drawbacks. Several guests complain about the condition of some facilities, noting that certain areas seem dated or in need of maintenance. A common concern is the absence of air conditioning in the rooms, which some find uncomfortable, especially during warmer periods.
Access to the pool is another issue, as it involves navigating several flights of stairs, which many guests find inconvenient. Despite these criticisms, a number of reviewers express their willingness to return, which suggests that the positive aspects often outweigh the negatives for them.
