The overall opinion of Inmobiliaria Roca is mixed. Many customers praised the helpfulness and professionalism of the staff, particularly highlighting the assistance provided throughout the buying process. However, there are serious concerns regarding dishonesty and poor communication, particularly with a specific employee, which has led to a negative experience for at least one customer. Additionally, some reviewers noted that the website could be improved for better user experience.
Inmobiliaria Roca, located on Av. Tomás Roca Bosch in Mogán, has garnered mixed reviews from its clientele. Many guests highlight the excellent customer service provided by the staff, particularly singling out Natalia for her support throughout the buying process.
Reviewers appreciate her professionalism and dedication, noting that she made the experience smoother and more manageable.
However, several customers express concerns regarding the integrity of negotiations, indicating issues with perceived dishonesty that detracted from their overall satisfaction. Communication problems have also surfaced in reviews, leading to misunderstandings and frustration for some clients.
While the positive feedback emphasizes the helpfulness of the staff, the criticisms suggest that potential buyers should be cautious and thorough in their dealings.
Overall, Inmobiliaria Roca presents a dichotomy of experiences, with commendable support from staff like Natalia countered by serious concerns about honesty and communication.
