Hot Beach

Sports store in Mogán

1.512 reviews on Google
Hot Beach

Contact Information

Anfi del Mar, Barranco de la Verga, S/N, 35120 Mogán, Las Palmas

Our verdictAnalysis by the HeyMogan team

The overall opinion of "Hot Beach" is predominantly bad, with numerous reviews highlighting extremely poor customer service as a significant issue. Key negatives include rude treatment from staff, inconsistent enforcement of store policies regarding customer capacity, and unsatisfactory handling of product complaints. While there are no positive aspects frequently mentioned, the common sentiment suggests that potential customers should consider alternative shops for a better experience.

"Hot Beach" in Mogán has garnered predominantly negative feedback from customers, reflected in its low rating of 1.5 out of 5 from twelve reviews. Guests repeatedly mention dissatisfaction with the customer service, citing experiences where they felt rudely treated, including being abruptly dismissed while in the store.

Issues with post-sale service have also been highlighted, pointing to a lack of support after purchases were made.

Several reviewers express disappointment with the overall experience, indicating that they did not find significant positive aspects to counterbalance their frustrations. The absence of positive remarks suggests a general trend of dissatisfaction with both the staff's demeanor and the service quality.

Overall, "Hot Beach" appears to struggle in meeting customer expectations, particularly in terms of service and support, according to the reviews.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the location of Hot Beach?

Anfi del Mar, Barranco de la Verga, S/N, 35120 Mogán, Las Palmas.

What is the rating of Hot Beach?

1.5 out of 5.

How many reviews does Hot Beach have?

12 reviews.

Photos

Google Reviews (8)

S

Stephanie Montoya Paredes

I was thrown out in a very rude way because I was wet (I wasn't). Don't have a store next to the beach then. Worse for them that they lose my business. 🙃

Translated from Spanish

F

Fco. Guiomar Ramírez González

Very bad customer service, we were a group of 4 people and more people arrived and instead of telling them to wait because the capacity was full, they kicked one of us out saying they had to empty the capacity. Then no one left and 2 more people arrived and they let them in without any problem even though the capacity was full. I do not recommend the store at all, it's better to go to Spar where the same things are much cheaper, they definitely have better customer service and they won't kick you out while you're looking around the store.

Translated from Spanish