Farmacia Puerto Rico Centro Comercial (sustituida por Farmacia Atlántico en Puerto Rico, desde 2023)

Pharmacy in Puerto Rico, Mogán

2.223 reviews on Google
Farmacia Puerto Rico Centro Comercial (sustituida por Farmacia Atlántico en Puerto Rico, desde 2023)

Contact Information

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Av. Tomás Roca Bosch, Centro Comercial, 35130 Puerto Rico, Las Palmas

Opening Hours

Monday9:00–22:00
Tuesday9:00–22:00
Wednesday9:00–22:00
Thursday9:00–22:00
Friday9:00–22:00
Saturday9:15–22:00
SundayCerrado
Our verdictAnalysis by the HeyMogan team

The overall opinion of Farmacia Puerto Rico Centro Comercial is largely negative, with multiple reviewers expressing dissatisfaction with customer service. Key criticisms include rude and unprofessional behaviour from staff, long waiting times, and inflated prices for medications. However, there is one positive review highlighting excellent service received late at night, suggesting that experiences can vary significantly.

Farmacia Puerto Rico Centro Comercial, which has been replaced by Farmacia Atlántico in 2023, has received predominantly negative feedback from its customers. Visitors repeatedly highlight issues with customer service, noting that interactions with staff can be rude or unhelpful.

Several reviews specifically mention the high prices compared to other pharmacies in the area, leading to dissatisfaction among patrons looking for value.

Despite the overall negative sentiment, there are a few positive remarks about the service quality. Some guests mention a specific employee who provided excellent assistance, indicating that experiences may vary depending on the staff member. However, this seems to be an exception rather than the rule.

In summary, while there may be isolated instances of good service, the majority of reviews reflect a concerning trend of poor customer relations and high pricing, which might discourage potential customers from choosing this pharmacy for their health needs.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the rating of Farmacia Puerto Rico Centro Comercial?

The pharmacy has a rating of 2.2/5 based on 23 reviews.

Where is it located?

It is located at Av. Tomás Roca Bosch, Centro Comercial, 35130 Puerto Rico, Las Palmas.

What are the main complaints from customers?

Main complaints include rude staff, poor customer service, and high prices.

Photos

Google Reviews (8)

M

mencey luis rodriguez ramirez

Negative review for the pharmacist Doña Liliana at the pharmacy located in the Puerto Rico shopping center, after requesting a medication over the phone, when I arrived at the pharmacy, they told me that the prescription was missing the 'monodosis' detail. After I told her that I had been given it this way for years, this lady told me that they were doing me a 'favor' in the other pharmacies. After waiting more than twenty minutes, she finally gave me the medication thanks to a gentleman who had just arrived and who was cordial and kind. As a recommendation, I suggest to this lady that she treat people courteously because due to her 'ways' she will ultimately lose customers. Regards.

Translated from Spanish

A

Alex Salazar

It's a shame, I went to buy medicine for my daughter and one of the pharmacists tells me that they don't have a line in the card reader and that I can't pay with a card. I ask her what we should do and her response is that if I expect her to give me the medication for free, but in a rude way. If she is not prepared to work with the public, she shouldn't do it. Luckily her colleague came out and solved the problem. It was around 9:30 at night. But in a rude and uneducated manner.

Translated from Spanish