The general opinion of "Clinica Scandinavica Puerto Rico" is mixed. Positive feedback highlights the professionalism, kindness, and competitive pricing of the medical staff, especially in urgent situations. However, there are notable criticisms regarding poor customer service over the phone, with reports of rudeness from staff when handling inquiries.
Clinica Scandinavica Puerto Rico, situated in Mogán, Gran Canaria, has garnered a rating of 4.6 out of 5 based on 122 reviews. Guests frequently praise the kindness and professionalism of the staff, highlighting their positive interactions during visits.
The clinic's competitive pricing, aided by partnerships with local hotels, is often mentioned as a significant advantage for patients seeking affordable healthcare options.
However, several reviewers express dissatisfaction with the clinic's telephone service, indicating that communication can be challenging. Complaints about a lack of courtesy from some staff members have raised concerns regarding the level of service provided, particularly in urgent situations.
This aspect has led some visitors to question the reliability of the clinic when immediate medical attention is required.
In summary, while Clinica Scandinavica Puerto Rico receives commendation for its staff and pricing, the criticisms regarding phone communication and staff courtesy suggest potential areas for improvement.
