The reviews for Canary WaterSports present a mixed opinion. On the positive side, many customers praised the staff's friendliness and professionalism, particularly highlighting enjoyable experiences such as jetskiing and parasailing. However, several reviews raised serious concerns about safety and communication, particularly regarding a lack of assistance during emergencies and unprofessional behaviour from staff, which left some customers feeling abandoned and dissatisfied.
Canary WaterSports in Mogán has garnered a mixed response from visitors, reflected in its solid rating of 4.6 out of 5 based on 519 reviews. Many guests highlight the exceptional service provided by guides such as Dafne, praising her attentiveness and knowledge during activities like parasailing.
These experiences have been described as thrilling and well-organized, contributing to the overall enjoyment of the visitors.
On the other hand, several reviews express significant concerns regarding the professionalism of the operation, particularly in emergency situations. Guests mention a lack of adequate communication and responsiveness from the owner, which has led to feelings of distrust.
This inconsistency in service has resulted in some negative experiences that overshadow the positive feedback about the activities offered.
Overall, while many customers appreciate the quality of the water sports experiences and the guidance received, the conflicting reports about the management's handling of emergencies and customer relations suggest that potential visitors should weigh these factors carefully when considering their options at Canary WaterSports.
