Apartamentos Los Mocanes

Tourist apartment in Puerto Rico, Mogán

4.263 reviews on Google
Apartamentos Los Mocanes

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C. Tasartico, 5, 35130 Puerto Rico, Las Palmas

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Our verdictAnalysis by the HeyMogan team

The overall opinion of "Apartamentos Los Mocanes" is mixed. Positive feedback highlights the good location, comfortable accommodations, and friendly staff, with several guests appreciating the cleanliness and overall quality of the apartments. However, there are significant criticisms regarding hygiene, with reports of cockroaches and poor cleanliness upon arrival, as well as issues with bathroom facilities.

Apartamentos Los Mocanes in Mogán, Gran Canaria, has garnered mixed reviews from guests, leading to a rating of 4.2 out of 5. Visitors frequently praise the property's excellent location, which provides easy access to local attractions.

The staff's friendliness is also highlighted, with many guests appreciating the welcoming atmosphere and helpful service they received during their stay.

However, several guests express dissatisfaction regarding cleanliness, citing issues such as inadequate housekeeping and the presence of cockroaches in their apartments. Maintenance concerns are another common theme, with some reviewers noting that certain amenities appear in need of repair, which has affected their overall experience.

Despite these criticisms, there are reports of well-maintained facilities that some visitors found enjoyable, indicating that experiences may vary significantly between apartments.

Overall, while Apartamentos Los Mocanes offers a convenient location and friendly service, potential guests should be aware of the reported cleanliness and maintenance issues that may impact their stay.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the location of Apartamentos Los Mocanes?

C. Tasartico, 5, 35130 Puerto Rico, Las Palmas.

What is the rating of the property?

4.2 out of 5.

What have guests said about the staff?

Guests mention the staff as friendly and helpful.

What cleaning issues have guests reported?

Several complain about inadequate housekeeping and the presence of cockroaches.

Photos

Google Reviews (8)

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Cliente Insatisfecho

The apartment door is falling apart, rotten with moths, the bathroom latch doesn't work, they stink of cockroach spray that suffocates you, and on top of that, huge cockroaches come out of the bathroom and the kitchen cutlery drawers. All their apartments have the cockroach problem and they drive you crazy, telling you that it's normal to have crazy cockroaches. I would never go back in my life... Cockroaches everywhere, disgusting. And they make you feel crazy. When the hotel staff themselves acknowledge the cockroach infestation problem and try to solve it by spraying. What they should do is close and fumigate. Better not to go... Bad experience. We even have photos... Total disappointment...

Translated from Spanish

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Clara González

The cleaning was terrible, as soon as I arrived I noticed hair on the sheets and on the shower walls, dust everywhere and very strange stains in the bathroom, although the staff is nice I wouldn't go back or recommend it due to the lack of hygiene. And the shower drain doesn't even drain!!!

Translated from Spanish