Apartamentos Bonanza

Apartment complex in Mogán

4.26 reviews on Google
Apartamentos Bonanza

Contact Information

Av. de Mogán, 8, 35130 Mogán, Las Palmas

Our verdictAnalysis by the HeyMogan team

The overall opinion of "Apartamentos Bonanza" is mixed. A reviewer highlighted significant issues, including unexpected additional charges for utilities, cleanliness problems, uncomfortable bedding, and poor customer service. In contrast, another review praised the apartments for their pleasant features, such as a pool.

Apartamentos Bonanza in Mogán has garnered mixed feedback from guests. Some reviews highlight the quality of the apartments and the facilities, particularly praising the pool area as enjoyable and well-maintained. However, there are significant criticisms regarding cleanliness, with one guest specifically noting a lack of proper cleaning standards.

Additionally, several reviewers express dissatisfaction with the high additional costs for basic services, leading to a perception of poor value for money.

While the apartments themselves receive positive remarks for their overall quality, the negative aspects related to cleanliness and unexpected fees contribute to a polarized view of the establishment. Visitors seem to appreciate the ambiance and amenities but are frustrated by the added expenses that detract from their overall experience.

Overall, feedback suggests that potential guests may want to weigh the appealing features of the apartments against the concerns raised about service and cleanliness.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the address of Apartamentos Bonanza?

Av. de Mogán, 8, 35130 Mogán, Las Palmas.

What is the current rating of Apartamentos Bonanza?

4.2/5 based on 6 reviews.

Are there any specific complaints mentioned in the reviews?

Yes, guests mention issues with cleanliness and high additional costs for basic services.

What amenities do guests enjoy at Apartamentos Bonanza?

Guests praise the quality of the apartments and the pool facilities.

Photos

Google Reviews (2)

A

Andrea Alejandra Almagro Barrera

I give it one because you can't give less. Apartment number 3 is a complete scam! I don't know if all the owners are the same but it's incredible! They charge €5 per day for electricity and €5 per day for air conditioning. I've never seen this before! €50 for cleaning, which I find normal if it were clean, but it's not! The 'mats' that are bathroom drying mats are dirty and broken. The blankets are stained. In the shower, the water comes out either very hot or very cold. Anyway. For what they charge, they should buy sheets that fit that bed and pillows! Not cushions! This is to ruin your vacation. They don't warn you about the additional costs until the cancellation is no longer free. The price-quality ratio has nothing to do with it! We've slept with two uncomfortable cushions! And to top it off, the person in charge doesn't give any apologies, explanations, or solutions! Clearly, we won't be coming back. They tell us to claim to booking but I don't think booking has anything to do with the cleanliness! It's not nice at all to find yourself in this situation.

Translated from Spanish

M

Marcin

Very nice apartments with a pool. I recommend.

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