The overall opinion of Sushi Tex Mex is mixed. Customers frequently praised the delicious food, particularly the sushi and the attentive service from staff members, highlighting a friendly atmosphere. However, some criticisms were noted regarding inconsistent service, with one reviewer mentioning a particularly unpleasant experience with a waiter, and others pointed out issues with portion sizes and discrepancies in pricing.
Sushi Tex Mex, located in CC Mogan Mall in Puerto Rico, has garnered a mixed reception from customers, achieving a rating of 4.2 out of 5 based on approximately 350 reviews. Many guests highlight the quality of the sushi, noting its freshness and flavor.
The ambiance is frequently described as pleasant, with some visitors appreciating the friendly service of certain staff members.
However, there are notable concerns regarding customer service. Several reviews mention instances of staff being unhelpful or indifferent, which detracts from the overall experience. Additionally, some diners complain about the portion sizes, describing them as inconsistent, and have reported issues with the temperature of the dishes served.
While the restaurant's concept of blending sushi and Tex-Mex cuisine is intriguing, the execution appears to vary, leading to a divide in customer satisfaction.
The establishment's casual atmosphere and its location within a shopping mall make it a convenient spot for diners looking for a quick meal. Despite the criticisms, many patrons still find value in the offerings, particularly if they visit during times when service standards are reportedly higher.
