Servatur Doña Elvira

Servatur Doña Elvira is in Puerto Rico de Gran Canaria, a 14-minute walk from Playa de Puerto Rico, and offers accommodation with air conditioning and wifi...

4.674 reviews on Google
Servatur Doña Elvira

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8.3/10 from guests on Booking.com

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Avenida de Gran Canaria, 30 35130 Puerto Rico - Mogán-Gran Canaria, 35130 Puerto Rico de Gran Canaria, España

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Our verdictAnalysis by the HeyMogan team

The overall opinion of Servatur Doña Elvira is mixed. Guests frequently praised the cleanliness, decor, and friendly staff, as well as the quiet location near commercial areas. However, many reviews highlighted issues with the air conditioning, uncomfortable mattresses, and limitations on food and drink at the pool. Additionally, some noted concerns regarding the service at the restaurant and the lack of amenities like kitchen supplies.

Servatur Doña Elvira in Mogán, Gran Canaria, garners mostly positive feedback from its guests. Many visitors highlight the friendliness of the staff, consistently noting their willingness to assist and create a welcoming atmosphere. Cleanliness is another strong point, with guests appreciating the well-maintained surroundings of the apartments.

The location is frequently praised for its convenience, making it easy for travelers to access local attractions.

However, not all reviews are complimentary. Some guests express dissatisfaction with the air conditioning, mentioning that it is not functional in certain units. This issue is compounded by the noise from temporary cooling units, which detracts from the overall comfort.

Additionally, several reviewers point out limitations in the food and beverage service available at the pool area, suggesting that improvements could be made to enhance the dining experience.

Overall, Servatur Doña Elvira presents a mixed picture, with commendations for its staff and cleanliness tempered by concerns over amenities and service limitations.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the rating of Servatur Doña Elvira?

The rating is 4.6 out of 5 based on 74 reviews.

What do guests say about the location?

Guests praise the location for its convenience and accessibility to local attractions.

Are there any issues reported by guests?

Yes, guests report problems with non-functional air conditioning and noise from temporary cooling units.

What do visitors think about the staff?

Visitors consistently mention the friendliness and helpfulness of the staff.

About this place

Free WiFiSwimming pool

Facilities

  • Safety deposit box
  • Air conditioning
  • Private entrance
  • Tile/marble floor
  • Sofa bed
  • Shower
  • Hairdryer
  • Toilet
  • Private bathroom
  • Towels
  • Toilet paper
  • TV
  • Flat-screen TV
  • Tea/coffee maker
  • Kitchenette area
  • Fridge
  • Microwave
  • Dining table

Photos

Google Reviews (12)

E

Elena

2026-08-13

Attentive staff, the facilities are quite good and very well decorated, you can go to the spa of the neighboring complex. Quiet place. · There was no air conditioning. There were cobwebs. Floors were lifted.

Translated from Spanish

P

Patricia

2026-07-27

It's a quiet, nice, and clean apartment. The bed and pillow were comfortable. The location is excellent, you can walk to the shopping area. · The air conditioning was broken and the heat in the apartment was very unpleasant, instead they gave us a small device to cool the room which was very noisy and leaked water underneath. In the pool area, you can't eat or drink anything that wasn't purchased at the pool bar which had high prices (2 cortados cortos for 6€) and they didn't accept card payments.

Translated from Spanish