RKS CC MOGAN MALL Zapatería Las Palmas |Tienda de zapatos Las Palmas

Shoe store in Mogán

3.29 reviews on Google
RKS CC MOGAN MALL Zapatería Las Palmas |Tienda de zapatos Las Palmas

Contact Information

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Av. Tomás Roca Bosch, 9, 35130 Mogán, Las Palmas

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Opening Hours

Monday10:00–22:00
Tuesday10:00–22:00
Wednesday10:00–22:00
Thursday10:00–22:00
Friday10:00–22:00
Saturday10:00–22:00
SundayCerrado
Our verdictAnalysis by the HeyMogan team

The overall opinion of "RKS CC MOGAN MALL Zapatería Las Palmas" is mixed. Positive aspects include the helpfulness and friendliness of staff, as highlighted by multiple reviewers, and the variety of shoes available. However, significant criticisms revolve around poor customer service experiences, particularly regarding delayed orders and unprofessional behaviour from staff, leading to frustration among some customers.

RKS CC MOGAN MALL Zapatería Las Palmas presents a mixed experience according to customer reviews. Visitors have praised the store for its variety of shoes, indicating that there is a broad selection available to suit different tastes. Additionally, some guests highlight the good service provided by certain employees, appreciating their helpfulness and friendliness.

However, there are notable criticisms that cannot be overlooked. Several customers express dissatisfaction with the attention to customer service, specifically mentioning issues such as a lack of communication regarding delayed orders.

This has resulted in frustration, with some reviewers indicating that they would not recommend the store based on their experiences. Furthermore, there are complaints about the behavior of a few staff members, which has impacted the overall shopping experience for some visitors.

Overall, while RKS CC MOGAN MALL offers a good range of footwear and some commendable service, the mixed reviews suggest that improvements in customer communication and staff behavior would enhance the shopping experience.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the address of RKS CC MOGAN MALL Zapatería Las Palmas?

Av. Tomás Roca Bosch, 9, 35130 Mogán, Las Palmas.

What is the rating of the store?

The store has a rating of 3.2 out of 5.

What do customers think about the variety of shoes?

Customers mention that there is a good variety of shoes available.

What issues do customers report with customer service?

Customers report problems with communication about delayed orders and negative experiences with some staff behavior.

Photos

Google Reviews (7)

E

EDUARDO Cabrera Mayor

I was very well attended by the staff Yamilei and Paola who were kind and friendly with me. I was looking for some cholas and they helped me find some and I got them. I won't give five stars because I saw that the staff's computer failed for payment and the company should take action to improve that.👍🏻😄

Translated from Spanish

E

Erika Häger

I've been waiting for my shoes since 12/1, they told me it would take 4 days; I went to the store on 16/1 to ask, and again it was another 4 days. I've been waiting 12 days and they don't answer the phone at any of the stores; the website for the Mogan Mall store has a phone number that doesn't even exist. So, I'm not very happy🤷🏼‍♀️ Note: yesterday, 25/1, I went to the store in Mogan Mall to find out something, and the girl promised to look for an answer. Today, Sunday 26/1, they called me, supposedly from the Tablero store, and the shoes they had ordered for me were defective, I can only get a refund, and for that, I will have to make another trip to Tablero. Even though I would have liked to give more than 1 star, what should I focus on to do it..? After waiting about 14 days for a pair of defective shoes that are unsellable but still in the store's stock, without being able to notify me of their mistake, well... that's not a service to give 5 stars directly. I won't trust RKS again, I have more

Translated from Spanish