Oficina de Correos

Post office in Puerto Rico, Mogán

4.158 reviews on Google
Oficina de Correos

Contact Information

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Av. de Mogán, 1, 35130 Puerto Rico, Las Palmas

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Opening Hours

Monday8:30–14:30
Tuesday8:30–14:30
Wednesday8:30–14:30
Thursday8:30–14:30
Friday8:30–14:30
SaturdayCerrado
SundayCerrado
Our verdictAnalysis by the HeyMogan team

The overall opinion of "Oficina de Correos" is mixed. Many customers praise the friendly and professional staff, particularly highlighting individuals like José and Cristina for their excellent service, as well as the efficiency of the delivery personnel. However, there are notable criticisms regarding inconsistent service depending on the staff member, especially pointing out one male employee's unpleasant attitude and lack of helpfulness, as well as issues with communication in languages other than Spanish. Additionally, there are complaints about difficulties in reaching the office by phone.

The "Oficina de Correos" in Mogán boasts a mixed reputation among its customers, receiving a rating of 4.1 out of 5 based on 58 reviews. Many visitors highlight the friendliness and professionalism of the staff, particularly praising specific employees for their helpfulness and efficiency.

Comments frequently note that the service is generally prompt, which is appreciated by those needing to send or receive mail.

However, there are notable criticisms regarding the inconsistency of the service. Several guests express dissatisfaction with the attention provided by a particular employee, describing experiences of poor communication and delays.

Additionally, some customers report difficulties in reaching the office by phone, which can lead to frustration when seeking assistance or information.

Overall, while the "Oficina de Correos" garners positive feedback for certain staff members and efficiency, the inconsistency in service quality and communication issues may affect the overall customer experience.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the location of Oficina de Correos?

It is located at Av. de Mogán, 1, 35130 Puerto Rico, Las Palmas.

What is the rating of Oficina de Correos?

The business has a rating of 4.1 out of 5.

How many reviews does Oficina de Correos have?

There are 58 reviews.

Google Reviews (5)

U

UVSAN Canarias

Very disappointing experience with this post office. Depending on who serves you, it seems like a completely different place. The girls usually do their job without a problem, they are nice and everything flows more or less well. But if you have the bad luck of being attended by the only man who works there, get ready. Anything, no matter how simple, becomes a nightmare. He checks everything as if you were doing something illegal, with an arrogant and quite unpleasant attitude. Zero willingness to help, rather the opposite: it seems he tries to complicate everything so you have to come back again. Also, we are in a tourist area and he can barely communicate in any language other than Spanish, which is incomprehensible. As if that weren't enough, the mailmen often don't even ring the bell and just leave the notice in the mailbox, forcing you to go to the office... and cross your fingers that you don't get this guy. Because if you do, the norm is that you won't solve anything.

Translated from Spanish

J

José Luis ILLANA

I have been living in the area for over 15 years and the postal service. Both the office and the delivery service and mailmen/women are excellent. Starting with the manager José and an employee named Cristina (who is currently assigned to another office) and ending with all the mailmen who have worked over the years delivering on Valencia street... especially the current one Ale... who is super friendly and very efficient... Thanks to everyone.

Translated from Spanish