Monte Paraiso Apartments - RIVERSUN-TOURISTIC

Laid-back style aparthotel with simple apartments, 2 pools, bar, and playground.

3.2313 reviews on Google
Monte Paraiso Apartments - RIVERSUN-TOURISTIC

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C. Isla de Lobos, 2, 35130 Mogán, Las Palmas

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Our verdictAnalysis by the HeyMogan team

The reviews for Monte Paraiso Apartments - RIVERSUN-TOURISTIC present a generally negative opinion, with numerous guests expressing dissatisfaction with the condition and cleanliness of the apartments. Key criticisms include inadequate maintenance, poor hygiene in both the apartments and common areas, and a lack of customer service with no reception available. However, some guests noted positives such as the acceptable location and satisfactory views, as well as a few mentions of well-maintained individual apartments. Overall, the consensus suggests that the apartments may only be suitable for those prioritising low cost over comfort and amenities.

Monte Paraiso Apartments - RIVERSUN-TOURISTIC has garnered a mixed reception from visitors, reflected in its 3.2-star rating based on 313 reviews. Guests frequently highlight the acceptable location of the apartments, which allows for convenient access to local attractions.

Some reviewers note that certain apartments have been recently renovated and mention their cleanliness, although this positive feedback is not universally echoed.

Conversely, many guests express dissatisfaction with various aspects of their stay. A significant number complain about poor maintenance and inadequate cleanliness, with specific mentions of issues like insufficient hot water. The state of the pool has also drawn criticism, as several guests report that it is not well maintained.

The absence of a reception has been a recurring concern, with visitors citing poor customer service as a result, leaving them feeling unsupported during their stay.

Overall, while there are some positives regarding the location and condition of select apartments, the negative feedback regarding maintenance and service seems to overshadow these aspects, leading to a generally unfavorable impression of the establishment.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the rating of Monte Paraiso Apartments?

It has a rating of 3.2 out of 5.

What issues do guests report regarding maintenance?

Guests mention poor maintenance, inadequate cleanliness, and problems with hot water.

Is there a reception at the apartments?

Several guests note the absence of a reception, affecting customer service.

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Google Reviews (8)

D

Daniel Santana

My stay at Monte Paraiso Apartments – RIVERSUN-TOURISTIC was rather fair. It's very basic accommodation, mainly aimed at budget stays, where price is more important than comfort or services. The apartments are simple and somewhat old, with quite worn furniture and limited equipment. They just meet the minimum to sleep and prepare some food, but don't offer a particularly comfortable experience. The cleaning was okay without standing out, although there are details that could be taken care of more to improve the overall feeling. The common areas are also quite simple and lack many additional services. On the positive side, the location is acceptable, as it allows easy movement around the area and access to nearby shops and restaurants, although it's not one of the more attractive accommodations in the surroundings. In summary, it's only recommendable if you're looking for something very cheap and don't care too much about comforts. I give it a 5.5/10.

Translated from Spanish

6

646nayarah

The experience was terrible, we were attended at a bar-type "reception" where everyone was passing by, the hot water lasts 5 seconds and there's always cold water, the rooms are poorly cleaned, the TV channels take forever to load and the same girl who attended us at reception half-fixed the hot water heater, or so she says because it’s still the same, it doesn’t heat anything at all, one of the worst experiences I've had in an apartment. The only "good" things are the views and the pool although it’s not heated.

Translated from Spanish