Mango C.C. Mogán Mall

Chain of stores for sophisticated women's fashion and accessories.

3.522 reviews on Google
Mango C.C. Mogán Mall

Contact Information

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Av. Tomás Roca Bosch, 9, 35130 Puerto Rico, Las Palmas

Opening Hours

Monday10:00–22:00
Tuesday10:00–22:00
Wednesday10:00–22:00
Thursday10:00–22:00
Friday10:00–22:00
Saturday10:00–22:00
Sunday10:00–22:00
Our verdictAnalysis by the HeyMogan team

The overall opinion of "Mango C.C. Mogán Mall" is mixed. Many customers praised the attentive and professional staff, highlighting their helpfulness and knowledge about the products. However, some reviews pointed out negative experiences related to customer service, particularly regarding a refusal to honour a pricing error, which led to dissatisfaction and frustration among certain patrons.

Mango C.C. Mogán Mall has garnered a mixed response from customers, reflected in its 3.5/5 rating based on 22 reviews. Many visitors commend the staff for their friendliness and professionalism, often highlighting the good quality of the clothing available. Shoppers appreciate the store's selection, noting that it meets their fashion needs.

However, some guests express dissatisfaction with customer service during conflict situations. There are notable complaints regarding issues such as labeling errors, where certain employees reportedly lacked the willingness to resolve problems effectively.

This has led to some shoppers feeling that their overall experience was negatively impacted, detracting from an otherwise pleasant shopping atmosphere.

While the store appears to offer a generally pleasant shopping experience due to its quality products and helpful staff, the inconsistency in handling customer service issues suggests that potential visitors may want to be prepared for possible challenges in this area.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the address of Mango C.C. Mogán Mall?

Av. Tomás Roca Bosch, 9, 35130 Puerto Rico, Las Palmas.

What is the rating of Mango C.C. Mogán Mall?

The rating is 3.5 out of 5.

What do customers say about the staff?

Many customers highlight the friendliness and professionalism of the staff.

What issues do customers face at this store?

Some customers report problems with customer service during conflicts, particularly with labeling errors.

Google Reviews (5)

M

MARÍA RODRÍGUEZ SÁNCHEZ

Yesterday afternoon, we were at Mogan Mall and I really want to highlight the help from the sales assistant, Hanna. You can tell she loves what she does, attentive and professional. Helping and advising at all times. It's a pleasure to find staff like this. Congratulations!

Translated from Spanish

D

Dolores

Everything was going great, with a very friendly sales assistant and very personalized service, until it came time to pay for a pair of pants that was mispriced. Instead of charging us the correct price, which is what should be done by law, this other sales assistant became increasingly defensive to the point of denying us something that is literally mandatory by law, charging us for the pants at the price it was labeled. Unwilling to accept the mistake and with a lot of arrogance, she lost a sale and gained a bad reputation. It's a shame she ruined the experience because until that moment it had been good.

Translated from Spanish