Home2Book Comfy Apt Puerto Rico, Pool&Terrace

Apartment • Capacity for 4 • 2 bedrooms • 3 beds

4.355 reviews on Google
Home2Book Comfy Apt Puerto Rico, Pool&Terrace

Contact Information

35130, Las Palmas

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Our verdictAnalysis by the HeyMogan team

The reviews for "Home2Book Comfy Apt Puerto Rico, Pool&Terrace" present a mixed opinion. Positives frequently mentioned include the spaciousness of the apartment, well-equipped kitchen, and nice outdoor areas, with many guests appreciating the quiet location and good communication from the hosts. However, criticisms are notable regarding cleanliness, with mentions of damp smells, poor maintenance, and inadequate bedding and towels. Several guests suggested improvements in cleaning standards and the need for a dehumidifier.

"Home2Book Comfy Apt Puerto Rico, Pool&Terrace" in Mogán, Gran Canaria, garners mixed feedback from guests. Many visitors appreciate the convenient location, spacious layout, and cleanliness of the apartments. The pool and terrace are frequently highlighted as enjoyable amenities, contributing positively to the overall experience.

Reviewers often commend the attentive customer service, noting that staff are responsive and helpful.

However, several guests raise concerns regarding maintenance issues. Complaints about humidity odors and the cleanliness of kitchen utensils are notable. Some visitors report dissatisfaction with the water pressure in the shower, indicating a need for improvement in this area.

Additionally, recommendations for enhancing the quality of bedding and overall cleaning standards appear in multiple reviews, suggesting that while the apartments have potential, certain aspects require attention to elevate the experience.

Overall, while "Home2Book Comfy Apt Puerto Rico, Pool&Terrace" offers appealing features such as location and amenities, guests clearly indicate areas needing improvement to fully meet expectations.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the location of the apartments?

The apartments are located in Puerto Rico, Mogán, Gran Canaria.

What amenities are available?

Guests can enjoy amenities like a pool and a terrace.

What are common issues reported by guests?

Common issues include humidity odors, cleanliness of kitchen utensils, and water pressure in the shower.

What is the general rating based on reviews?

The property has a rating of approximately 4.29 out of 5 based on 55 reviews.

Photos

Google Reviews (8)

B

Booking.com

😊: Positively, the kitchen was well equipped and the outdoor area was nice. Area nice and quiet and good options to eat out, with a big supermarket and multiple shopping centres nearby.. 😢: We would like to share some feedback regarding our recent stay, as the apartment did not reflect the overall quality shown in the photos. The apartment had a strong damp and stale smell throughout. The main bedroom had a noticeable mould/damp odour, which left our clothes feeling damp. The linens, towels, pillows, and sheets felt old and worn and also smelled strongly of damp. The kitchen had a stale smell and several utensils were dirty and unwashed. The bathroom appeared not well maintained, and there were marks on the walls throughout the apartment. We believe a dehumidifier, a fresh paint job, improved cleaning, and replacing worn linens would significantly improve the property. We hope this feedback is helpful for improving the accommodation for future guests..

B

Booking.com

😊: The property was spacious and equipped. Large outdoor terrace and got the morning sun. In a quiet area , close to local mercadona and not too far to walk to the centre.. 😢: Lack of bedding and towels The shower - the pressure was poor and kept going off. Couldn’t access the TV channels No safe.