The overall opinion of "Colina Mar" is mixed. Key positives include the stunning views, good daily cleaning, and friendly staff, as well as decent amenities like a supermarket and pools. However, several guests raised concerns about cleanliness, with reports of pests, and a lack of air conditioning. Additionally, there were complaints regarding the treatment of local guests and the enforced early closure of the pool, which detracted from the overall experience.
Colina Mar in Mogán, Gran Canaria, has garnered mixed feedback from guests, reflected in its 4/5 rating based on 1,329 reviews. While many visitors commend the stunning views and the friendly demeanor of the staff, there are significant concerns regarding cleanliness.
Multiple guests have reported issues with cockroaches, and several have noted that the rooms lack air conditioning, leading to discomfort during warmer months.
The hotel’s facilities, particularly the pools, receive positive remarks for their quality, enhancing the overall experience for some patrons. However, guests express dissatisfaction with the service, citing a predominant focus on foreign tourists which has left Spanish-speaking guests feeling overlooked.
This aspect, coupled with the cleanliness issues, has contributed to a less favorable impression among some reviewers.
Overall, while Colina Mar offers attractive views and pleasant staff interactions, the consistent remarks about cleanliness and service quality indicate areas that need improvement to enhance the guest experience.
