The overall opinion of Cárdenas Real Estate is predominantly good, with numerous reviews praising their exceptional customer service, professionalism, and the personalised assistance provided by their agents, particularly Leonor and Gabriela. However, there is a significant negative experience highlighted by one reviewer who reported perceived discrimination against local residents, as they were not given the same level of service as a foreign client. This mixed feedback indicates that while many customers have had positive experiences, there are concerns regarding equal treatment for all clients.
Cárdenas Real Estate, located in Puerto Rico, Mogán, enjoys a strong reputation among its clients, evidenced by a high rating of 4.9 out of 5 based on 147 reviews. Visitors highlight the exceptional customer service provided by the team, particularly noting the professionalism and dedication of agents like Leonor and Gabriela.
Many clients appreciate the personalized assistance and attention to detail throughout the property buying and selling process, which has contributed to a positive experience.
However, some reviewers express concerns regarding the perceived lack of attention given to local residents, suggesting a feeling of discrimination in service.
This aspect has been a significant point of criticism, with several guests mentioning that the focus appears to be primarily on foreign clients, which has led to mixed feelings about their overall experience with the agency.
Despite this, the majority of feedback remains overwhelmingly positive, emphasizing the agents’ knowledge and commitment to ensuring that clients feel supported.
Overall, Cárdenas Real Estate is commended for its thorough and attentive approach to real estate transactions, while some issues regarding inclusivity for local residents remain to be addressed.
