Apartamentos Monteparaiso

Vacation rental • Capacity for 4 • 1 bedroom • 4 beds

3.6504 reviews on Google
Apartamentos Monteparaiso

Contact Information

35130 Puerto Rico, Las Palmas

Our verdictAnalysis by the HeyMogan team

The reviews for "Apartamentos Monteparaiso" present a generally bad opinion of the property, with multiple guests expressing significant dissatisfaction. Key positives mentioned include the cleanliness of the apartments and the pleasant location, while frequent criticisms highlight issues such as poor communication with staff, lack of amenities like wifi and proper equipment, and the need for maintenance and upgrades. Many guests were particularly frustrated by the self-check-in process and the absence of on-site support.

Apartamentos Monteparaiso in Mogán, Gran Canaria, garners a mixed response from guests, reflected in its rating of 3.6 out of 5 based on 504 reviews. Many visitors highlight the good location, noting its proximity to local attractions and amenities.

Additionally, guests appreciate the daily cleaning service, which some found to be a positive aspect of their stay.

However, several reviews point to significant issues, particularly with customer service. Guests frequently complain about the lack of attention from staff and difficulties with the check-in process, which has caused frustration.

Connectivity has also been a recurring problem, with many mentioning unreliable internet access in the apartments, detracting from their overall experience. Furthermore, visitors have expressed dissatisfaction with the condition of the facilities, indicating that improvements are needed to meet expectations.

In summary, while Apartamentos Monteparaiso offers a favorable location and daily upkeep, it struggles with customer service, internet reliability, and overall facility quality, leaving many guests hesitant to return.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the location of Apartamentos Monteparaiso?

It is located in Puerto Rico, Las Palmas, Gran Canaria.

What is the rating of this establishment?

The rating is 3.6 out of 5 based on 504 reviews.

Is there a cleaning service offered?

Yes, guests mention that daily cleaning is provided.

Are there issues with internet access?

Yes, several guests report problems with unreliable internet connectivity.

Photos

Google Reviews (8)

K

kelly

The whole place needs a good lick of paint. Internet didn't work. Toaster blew the electrics. It is so neglected. Didn't see one member of staff at all, even on check in. It was help yourself in a key lock thing. Such a shame as there is potential there

L

Leif-erik

We asked the day before about how to get to the apartment. No answe. Told them when we arrive. But called them for an hour and no answer. Followed what we got from them and called the number no answer. We had a child with us that was really tired so very disappointed. We will not book here again.