Apartamentos Montecarlo

Apartment complex in Mogán

3.8135 reviews on Google
Apartamentos Montecarlo

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Our verdictAnalysis by the HeyMogan team

The reviews for "Apartamentos Montecarlo" present a mixed opinion. Key positives include the excellent service from the staff and the cleanliness of the apartments, with some guests praising the bar by the pool for its good food. However, the reviews frequently criticise the maintenance issues, particularly concerning the pool's cleanliness and accessibility, the outdated furniture, and noise disturbances from nearby commercial areas. Moreover, restrictive pool hours and a lack of adequate sun loungers have also drawn negative feedback.

Apartamentos Montecarlo in Mogán has garnered a mixed reception from guests, reflected in its overall rating of 3.8 out of 5. Many reviewers highlight the excellent and friendly service provided by the staff, noting their responsiveness and attentiveness during stays.

Additionally, guests appreciate the cleanliness of the apartments and commend the quality of food available at the pool bar, contributing positively to their experiences.

However, numerous criticisms have emerged regarding the property's maintenance and facilities. Reviewers frequently mention issues with the pool, citing a lack of upkeep that detracted from their enjoyment. The condition of the installations has also drawn complaints, with guests expressing disappointment over the overall state of the property.

Noise from the surrounding area and restrictions on the use of common spaces have further contributed to a sense of dissatisfaction among visitors.

While there are commendable aspects, such as the staff's hospitality and the cleanliness of the accommodations, the concerns about maintenance and noise suggest that potential guests should weigh these factors carefully based on recent experiences shared in the reviews.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the rating of Apartamentos Montecarlo?

3.8 out of 5.

What do guests say about the staff?

Guests repeatedly mention the staff as excellent and friendly.

Are there any issues with the facilities?

Several complain about the lack of maintenance of the pool and the overall state of the installations.

What do visitors think about the cleanliness?

Reviewers commend the cleanliness of the apartments.

Photos

Google Reviews (8)

Y

yle perera

Our experience at the Montecarlo Apartments has been quite disappointing. As soon as we arrived, we found out that we couldn't enjoy the pool for practically the entire afternoon. We were informed that a chlorine-related product had been applied and that it couldn't be used until later. As a result, on the first day of our stay, we couldn't enter the pool until around 6:00 PM, losing a big part of the afternoon. We understand that maintenance tasks are necessary, but these kinds of actions should be planned in a way that affects guests as little as possible. Additionally, the pool area looks very neglected. The surroundings have greenish stains that give a feeling of mold and lack of maintenance. Inside the pool itself, we found actual clumps of hair accumulated, something totally inappropriate for facilities that should be kept clean and hygienic for all users. In c

Translated from Spanish

E

Estela Gonzalez

Hello, I made a reservation for 4 adults from February 19 to 23, and the same night I went to bed, the leg was broken and under the bed was all full of dust in apartment number 5, and as soon as I arrived, they asked me for a deposit of 50 euros and having the apartments in this state, I’m posting photos, total disappointment. I want to go to reception to complain, and they tell me they don’t work on Tuesdays and Thursdays.

Translated from Spanish