Apartamentos LIVVO Puerto Bello

Hotel in Mogán

3.2277 reviews on Google
Apartamentos LIVVO Puerto Bello

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C. Tasartico, 6, 35130 Mogán, Las Palmas

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Our verdictAnalysis by the HeyMogan team

The overall opinion of "Apartamentos LIVVO Puerto Bello" is predominantly bad, with numerous guests expressing dissatisfaction. Key positives include the affordability and comfortable apartments, as well as friendly staff noted by some reviewers. However, significant negatives include poor cleanliness, reports of pest issues, lack of air conditioning, additional unexpected charges, and unsatisfactory customer service experiences, all contributing to a generally negative impression of the establishment.

Apartamentos LIVVO Puerto Bello in Mogán has garnered a mixed reception from guests, reflected in its 3.2/5 rating based on 277 reviews. Many visitors express dissatisfaction with the level of service, noting instances of unhelpful staff and poor treatment during their stay.

A recurring concern is the lack of cleanliness; several guests report unkempt rooms and even mention sightings of cockroaches, prompting some to leave early.

On a more positive note, some customers appreciate the comfort of the apartments and highlight their reasonable pricing, suggesting good value for the money spent. However, complaints about the absence of air conditioning and a lack of additional services, such as daily cleaning, have been noted frequently.

The overall sentiment leans towards disappointment, particularly regarding maintenance and customer service standards.

While a few guests find redeeming qualities in the apartment's comfort and pricing, the overarching feedback points to significant issues that potential visitors might want to consider.

HeyMogan editorial teamWritten from the public reviews of this business

Frequently asked questions

What is the rating of Apartamentos LIVVO Puerto Bello?

The rating is 3.2/5 based on 277 reviews.

What are common complaints about the apartments?

Guests frequently mention poor customer service, lack of cleanliness, and sightings of cockroaches.

Do the apartments have air conditioning?

Several reviewers complain about the lack of air conditioning.

Is daily cleaning provided?

Guests mention that daily cleaning services are not offered.

Photos

Google Reviews (8)

A

Ainoa Mayor coronado

Terrible treatment, I pay everything thinking I'm going on vacation for a week. Thanks to the fact that I didn't have time to go down because my leg hurts and I would have had to go down for nothing. Insults, disrespect towards customers... don't book Aki because I haven't even gone yet and honestly, you waste your money... to keep paying when you arrive 100 euros in cash... otherwise you can't enter the already paid apartment, pay attention to that. They don't give you the complaint form, they themselves offer you not to come if you ask for it and especially a woman who is bitter who answered the phone and tells me all this. I hope I haven't lost 300 euros of reservation, for the 100 euros they ask for more upon arrival at the accommodation. I find it disrespectful for a complex owner to respond like that to a customer. That conversation was not out of tone or anything, we just wanted to change the date and after accepting it, they cancel it directly. After everything that happened. And on top of that, disrespectful.

Translated from Spanish

D

David Delgado

The apartment is located on the upper part of a hill, so if you don't have a car, you need to access it via stairs or slopes from the promenade. The quality-price ratio is excellent if you're looking for an economical option, and the accommodation has everything necessary for a comfortable stay. It's a very quiet place and has a small pool ideal for cooling off. The only downside is that it doesn't have air conditioning, so it's advisable to open windows and balcony to facilitate ventilation, especially considering that Puerto Rico is a warm area. As for parking, there are usually no problems in the surroundings.

Translated from Spanish