Vivienda vacacional con terraza y vistas al mar

Apartment • Capacity for 4 • 2 bedrooms • 3 beds

4.020 reviews on Google

Contact Information

35138, Las Palmas

Our verdictAnalysis by the HeyMogan team

The overall opinion of "Vivienda vacacional con terraza y vistas al mar" is mixed. Guests frequently praised the stunning terrace, cleanliness, and comfortable beds, with some highlighting the responsive customer service. However, there were notable complaints regarding maintenance issues, such as a broken shower, internet connectivity problems, and inadequate furnishings like a dirty baby cot and broken outdoor furniture, which contributed to a disappointing experience for some visitors.

Vivienda vacacional con terraza y vistas al mar in Mogán has garnered mixed reviews from its guests, achieving a rating of 3.96 out of 5 based on 20 reviews. Many visitors praise the cleanliness of the apartments, highlighting the beautiful terrace as a particular point of enjoyment.

Guests frequently commend the attentive customer service, noting that the staff are helpful and responsive to inquiries.

However, the reviews also reveal several areas of concern. Some guests express disappointment regarding maintenance issues, mentioning a dirty and broken crib, problems with the shower, and a lack of towels upon arrival. Furthermore, visitors point out the challenging access to the apartment due to steep stairs, which may pose difficulties for those with mobility issues.

Overall, while the property boasts appealing views and a pleasant atmosphere, these maintenance and accessibility challenges may affect the experience for some guests.

Frequently asked questions

What is the location of Vivienda vacacional con terraza y vistas al mar?

It is located in Mogán, Gran Canaria, Las Palmas, 35138.

What is the average guest rating?

The average rating is 3.96 out of 5.

What do guests say about cleanliness?

Guests frequently praise the cleanliness of the apartment.

Are there any accessibility issues mentioned?

Yes, several guests mention difficulties due to steep stairs leading to the apartment.

Google Reviews (5)

melissa d.

We had a big issue with the baby cot at our arrival. The discussion through the app was not efficient at all. They insinuate that we do not know how to use it. But the truth is that they have no idea ! The bottom was not put. We fillaly found it in a cupboard, but so dirty that we could not use it. After 24h as no help was proposed we had to make it washed by ourselves. We also mentionned that there was no towel for the dish. We have not received any anwser. So we had to buy one. So we are very disappointed of the service. In 7 years in the Canaria islands it's the first time we have so bad service !For the appartement, the foot for the sun protection is broken, the outside table is broken with some metal pieces that are dangerous for a Child, the toilet sit is partially broken, the shower attach is broken... There are clearly some investment to do.

Caroline M.

Home for guest provided great customer service in terms of responding right away to any questions I had through the Vrbo app. In terms of the property, it was perfect for what I needed, and the balcony was my favorite part as I could hear the sound of the waves at night and in the early morning in addition to stargazing and gentle breezes. Around day 2 or 3 the shower clogged up, but I notified those in charge of the property so it could be address ahead of the next guests' stay. The Internet connectivity acted up on day 2, but I reset the router and it seemed to work fine after that.