The overall opinion of "Kayak el pajar" is generally good, with multiple reviewers praising the friendly and helpful staff, as well as the quality and convenience of the kayaks. However, there is a significant criticism regarding the aggressive behaviour of the manager towards a late customer, which detracted from the experience for some. Despite this negative incident, many customers recommend the service for a pleasant day out.
"Kayak el Pajar" in Mogán enjoys a solid reputation, holding a rating of 4.6 out of 5 based on 194 reviews. Visitors frequently praise the excellent service provided by the staff, noting that they are friendly and offer helpful tips to enhance the kayaking experience.
The kayaks themselves are described as well-maintained and in good condition, contributing to a positive overall impression of the activities offered.
However, some reviews also highlight a significant concern regarding customer service. A particular incident involving the manager's aggressive behavior towards a customer who arrived late has drawn criticism, suggesting that this may detract from an otherwise enjoyable experience for some visitors.
While the majority of feedback is positive, this negative interaction leaves a notable mark on the reviews.
Overall, "Kayak el Pajar" is perceived as a reliable option for kayaking in the area, with a strong emphasis on customer support and equipment quality, despite isolated instances of poor service under specific circumstances.
